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Job Satisfaction

Survey Results Help NMMC Continue to Improve Work Environment

The results from North Mississippi Health Services’ 2014 Employee Opinion Survey are in, with NMHS’ achieving Best in Class scores in six key areas. Seventy percent of NMHS’ workforce completed the survey, and their responses netted Best in Class designations for the following:

  • Supervisory Consideration

  • Supervisory Promotion of Teamwork

  • Coworker Performance/Cooperation

  • Training and Development

  • Communication

  • Benefits Satisfaction

Best in Class designation is determined by comparing the results from a field of more than  540 hospitals and health care systems that utilize Avatar HR solutions to conduct biannual employee surveys, including other Malcolm Baldrige National Quality Award recipients. In addition, NMHS exceeded the national health care norm scores in 17 of the 18 dimensions and tied with the national norm in one area. 

 

NMHS ranked in the 87th percentile in Employee Engagement. This is a key area and a point of pride, because a high level of employee engagement means the work force is supportive of transformation and change, has a positive impact on performance, promotes quality and innovation and connects with strategic initiatives.  NMHS has an annual employee retention rate of 92 percent. Employees’ input during the survey process and the feedback and listening sessions provides employees an opportunity to express key praise, concerns and opportunities for individual departments and the NMHS organization as well.