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IN AN EFFORT TO BE MORE OPEN WITH YOU,
we will be doing things a little differently here at
North Mississippi Medical Center. One of the first visible
changes will be a series of “Open Letters to the Community” that
will be published in the newspaper. We intend to do this on a
bi-weekly basis initially, but will alter the schedule depending
on the number of issues and your needs for information.
In this first letter,
we would like to address some of the major issues which have
arisen recently.
CONSTRUCTION:
We will be taking a one
year break from our external construction projects except for
the following which are
already underway or for which commitments have already been
made:
• The
north parking garage
•
Completion of the Women’s Hospital Expansion
• The
radiology JV
LEGISLATIVE ISSUES:
We are developing a
plan of action in conjunction with area legislators and will be
meeting with them
periodically to discuss our progress. This is in response to the
concerns you have
expressed to them that we have lost touch with our community.
COMMUNICATION/OPENNESS:
We are developing a
report card to communicate things happening at our organization.
One component of that will be a balanced scorecard which
documents our goals and tracks our progress based on our
Critical Success Factors Categories of People, Service, Quality,
Financial and Growth. We are currently developing the specific
goals and indicators for fiscal
year 2005 and we will share those with you in the very near
future.
NFP
LAWSUIT SETTLEMENT:
Next week’s letter will
be solely devoted to giving more details relative to the
Scruggs’ lawsuit settlement process. We anticipate that the
Federal judge will hear this some time in January or February
2005.
THANK YOU for your continued support. We are
confident that with your help and support we will become
a better organization. If you have issues or concerns you would
like to discuss, please feel free to call our community advocate
line at 1-800-453-7533.
August 22, 2004
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