Community Services Provided by NMMC

In our last open letter, we indicated that our next letter would discuss our Conflict of Interest Policy. We have not had the opportunity to present this to the judge, and as part of the class action settlement he needs to have an opportunity to review it before we share it with you. 

So, in this season of Thanksgiving, we thought it would be appropriate to share some of the ways that NMMC gives back to the community. These services are provided free of charge as part of our mission to continuously improve the health of area residents.

 North Mississippi Medical Center, its affiliated hospitals and clinics have provided:

· More than $45 million in charity care in 2004.

· Sixteen nurses in 23 schools in seven counties in northeast Mississippi and three certified health educators in three schools in two counties. These services touch the lives of more than 15,000 children every day. In 2004, the school health nurses provided 67,725 charted treatments. They also provided health screenings and lectures to 39,934 participants in 2004. NMMC invests more than $1.1 million annually in the School Health Centers.

· Free and low‑cost health screenings through the eighth annual Live Well Health Fair and other community outreach efforts. With the limited number of flu vaccine available this year, 3,050 individuals took advantage of the free shots at the Live Well Health Fair. NMMC absorbed the $45,750 cost for the flu shots and other health screenings available that day. In 2004, NMMC provided more than 120 health fairs and screenings that touched the lives of approximately 9,500 participants and had 24,486 in attendance at health lectures and support groups.

 · Donations of more than 2,950 computers, valued at $1,000 each to schools throughout the NMMC service area. This represents a $2.9 million contribution to area schools.

 · Seven full‑time certified athletic trainers who provide coverage for 12 high schools in seven counties and Itawamba Community College. Throughout the school year, the athletic trainers have provided medical coverage for 100,302 participants.  This service is provided free of charge and costs NMMC around $382,500 per year.

 · Assistance to more than 136,000 callers annually who utilize Nurse Link Call Center, a community service that assists callers with health information and offers triage for symptom‑based calls, making recommendations by utilizing a physician‑approved, computerized protocol system and reference materials. Staffed by registered nurses, Nurse Link, 800‑882‑6274, is available from 7 a.m. until midnight, seven days a week.  This service costs about $1 million per year and is provided free of charge to our community

 · $400,000 in donations to ICC, Northeast Mississippi Community College and Mississippi University for Women to fund salaries for nursing instructors to help alleviate a nursing shortage in this region. The investment has proven to be beneficial for our patients as NMMC hired 100 graduate nurses this year, more than double the amount NMMC usually hires. Increasing the number of nursing instructors enabled the schools to enroll additional students. The class of 2005 is expected to be even larger as a result of NMMC's investment.

 In total, these services cost NMMC about $51 million per year and are provided free of charge to those receiving them.  These activities play an important role in providing access to health care to thousands of area residents and we are honored to be able to provide them.

Thank you for your support of NMMC throughout the year. We consider it a privilege to serve the community's health care needs. As part of our community commitment, NMMC offers a toll‑free hotline staffed with community advocates to respond to concerns, questions or compliments. Callers are encouraged to call 800‑453‑7533, Monday through Friday, 8 a.m. to 4:30 p.m. We are sincerely committed to listening and responding to feedback about organization. 

November 21, 2004


John Heer
President and CEO

 

 


Guy W. Mitchell III
Chairman of the Board


Community Advocate Line • 1-800-453-7533
www.nmhs.net/contact_us

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