BlueCross BlueShield


Based on your requests for information about the BlueCross issue, we decided to run another open letter prior to our next regularly scheduled one. We believe that it is important that we communicate some of the facts relative to our continuing discussions with BlueCross - discussions that have been under way since November 2003.

It is important for us all to remember that BlueCross cancelled the contract with North Mississippi Medical Center-Tupelo, not the other way around. We have been attempting to come to an agreement with them, but they have requested significant discounts that we cannot accept. Why can't we accept them? For two reasons:

• The requested discounts are nearly double those in place before they cancelled our contract. How many of us could afford our car payments or utility bills doubling in one year?

• There are several other insurance companies and self-insured companies in our area who are satisfied with the current level of discounts. If we were to agree to the BlueCross proposal, we would have to give other companies the same discounts. Why? Because we have made a commitment to them that we will provide the same level of discount so no company has a pricing advantage. This is a very common practice across the nation.

Our bottom line (revenues less expenses) is the money we use to reinvest in the community, in the most current technology and equipment, in providing services free of charge to the public and in funding employee raises. Typically, hospitals target a 4% bottom line in order to adequately invest in these kinds of expenses. This year, even without the BlueCross impact, we are estimating that our
bottom line will be considerably less. If the BlueCross discounts are accepted, the total impact would be a 20% reduction in our bottom line and we would be forced to review whether or not we can continue providing the above services. We don't want that to happen and that's why the discussions are taking so long.

During our discussions with BlueCross, several curious events have occurred. First, BlueCross discontinued reimbursement to NMMC for non-emergent services provided to CHIPS patients. CHIPS is a program funded primarily by federal money to provide services to children whose parents don't qualify for Medicaid, but who lack the resources to buy insurance for their children. In response to that action, NMMC adopted a policy to write off our charges for those patients.
Second, Alabama BlueCross has sent notice of cancellation of its contract with NMMC, effective September 30, 2004. We're not really sure why this would happen at this point in time, especially since we have had a long-standing, positive relationship with them. We're very concerned about this because a large number of Alabama residents have come to enjoy their relationship with Tupelo healthcare providers.

Please be assured that we want to continue our relationship with BlueCross and we will continue our discussions in an attempt to resolve the issues. We have asked several times to take our issue before a mediator, but BlueCross is unwilling to do that and appears to be sticking to their original discounts. Most of the time in a negotiation, both parties move toward the middle and come to a mutually acceptable agreement. We are willing to move toward the middle.

September 05, 2004


John Heer
President and CEO

 

 


Mickey Holliman
Chairman of the Board


Community Advocate Line • 1-800-453-7533
www.nmhs.net/contact_us

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