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Joyce Ivy of the Environmental Services Department, has been named Employee of the Quarter at North Mississippi Medical Center-Pontotoc.
Ivy joined NMMC-Pontotoc in 2009. She is a graduate of North Pontotoc High School.
In her nomination, coworkers noted Ivy was very conscientious of her fellow employees, patients and their families and has “a heart for others.”
“Joyce works ahead to allow time to help others in her department,” a coworker wrote in her nomination. “She often makes suggestions about additional cleaning that could be done to improve our facility. She is very professional and respectful in her interactions with patients, residents, families and coworkers.”
“I enjoy interacting with all my friends in all departments,” Ivy said when asked what she likes most about her job. “They are a joy to work with every day. We have a great staff of caring and compassionate workers who give great care to our patients and care for each other just as they do their families.”
Ivy is a native of Pontotoc. She has four children—Heather, Jordan, Taylor and Thomas—and three grandchildren—Carmen, Jacob and Tyler Lewis. She also has four siblings—Tony, Teddy and Julie Wilbanks and Jenny Roberson. Ivy attends Cornerstone Family Fellowship in Amory. In her spare time she enjoys bowling, cross stitching and reading and writing poetry. But what she enjoys most is cooking for her friends and family.
Derek Bowen, landscape technician with Facility Operations, has been named Employee of the Quarter at North Mississippi Medical Center-Pontotoc.
Bowen has worked at NMMC-Pontotoc since 2011.
“Derek is a multi-talented individual,” a coworker wrote in his nomination. “He is a quiet performer. He has taught the other landscape tech pruning techniques, when and how to apply fertilizers and other landscape duties.”
“Because of his many talents and work ethic, many projects that might otherwise be contracted out are done in-house. He always wants to learn new things and works with our system technicians to become more proficient in electrical, plumbing, and heating and air conditioning work,” his nomination noted.
Bowen and his wife Vanessa reside in Okolona and attend Friendship Baptist Church of Aberdeen. His parents are Leslie and Debbie Bowen. He is a member of the North-South Skirmish Association. Bowen enjoys woodworking, arts and crafts, wood burning and playing video games in his spare time.
“The thing that I enjoy most about my job is the people I work with,” Bowen said. “There is always a smiling face around to make you feel better about your day.”
Lisa Townsend, medical transcriptionist in Health Information Services, has been named Employee of the Quarter at North Mississippi Medical Center-Pontotoc.
Townsend is a graduate of Houlka High School. She first joined NMMC-Pontotoc in 1997 as a certified nursing assistant in the Nursing Home. She also worked in Medical Records as a file clerk then as a medical transcriptionist until 2004. Townsend rejoined the organization at NMMC-Tupelo in 2005 as a medical transcriptionist. She moved back to NMMC-Pontotoc in 2006.
“Lisa is known for her friendly smile,” a coworker wrote in her nomination. “She is always willing to help throughout the hospital, whether it be giving blood, working at a health fair or going above and beyond in accepting to be the captain of our facility’s Relay for Life team.”
Townsend is also involved with the United Way. She says the best parts of her job are her coworkers and helping people. “Employees at NMMC-Pontotoc treat each other like family and we want our patients to feel like a part of the family also.”
She is married to Randall Dwight Townsend and has two children—daughter Ranesha D. Townsend and son Robert D. Pulliam—and a grandson, Isaiah. Townsend lives in Pontotoc and attends Gordon Chapel in Houlka.
In her spare time, she enjoys singing and listening to music, watching movies and spending time with her grandson.
Dalphne Keith, production worker for Food and Nutrition Services, has been named North Mississippi Medical Center-Pontotoc’s Employee of the Quarter.
Keith has worked at NMMC-Pontotoc since 2009 in her second stint with the hospital. She previously served as a unit coordinator in Nursing Services from 2006-2007.
Keith was praised in her nomination for her dedication to her job and her attitude.
“Dalphne is the first person that all customers see,” a coworker wrote in her nomination. “Her smile is contagious. She always greets her customers with a kind welcome. She is concerned for all her customers, whether they are residents, family members or staff. Her everyday attitude is to serve others.”
“Dalphne is well-liked by all of our staff, family members and residents,” her nomination read. “One of her driving desires is for all of our residents to live a quality-filled life while at our facility, and she demonstrates that by giving her all while here.”
“There is not just one thing I enjoy about my job; there’s a multitude of things that add to my enjoyment and I’m thankful,” Keith said.
Keith has two children, daughter Airieuna, 15; and son Ed, 10. She is the daughter of Donald and Frankie Keith. Keith resides in Pontotoc and attends West Heights Baptist Church. In her spare time, she enjoys reading, painting, dancing and singing.
Linda Tutor, testing technician in the Pathology Department, was named North Mississippi Medical Center’s Employee of the Quarter.
Tutor joined NMMC-Pontotoc in 1985. After graduating from Pontotoc High School, she earned her phlebotomy technician certification from the American Society for Clinical Pathology.
Tutor was recognized for her dedication to patients and ability to perform her job duties, among other things. “We have a number of recurring outpatients who want only Linda to stick them,” a coworker wrote in her nomination. “We have some patients who, due to poor health, will call and let us know when they are coming to the hospital. Linda goes outside and draws their blood without their having to leave their vehicles.”
“Linda epitomizes everything that NMHS wants and needs in an ideal employee,” another coworker wrote.
Tutor said she is fortunate to work with and for great people. “NMMC-Pontotoc is my second home,” Tutor said. “I love the team of people that I work with. I have a great boss, a wonderful supervisor and I have efficient, caring and knowledgeable coworkers. My job gives me the opportunity to care for others in their time of need. I find my job very fulfilling and rewarding knowing that I'm going to make a difference in someone’s life. I always go home blessed each and every day.”
A Pontotoc resident, Tutor is the daughter of Christine Griffin and the late Billy White. She is married to Terry D. Tutor and they have three children and four grandchildren. Tutor is a member of the Pontotoc Church of Christ.
Tutor contributes to the United Way, Angleman Syndrome Foundation, the Salvation Army and Special Olympics. In her spare time, she enjoys yard work, spending time with family and friends, and enjoying her grandchildren.
Kevin Ball, registered respiratory therapist, has been named the most recent Employee of the Quarter for North Mississippi Medical Center-Pontotoc.
Ball, of Ecru, joined NMMC-Pontotoc in 2003. He is a 1995 graduate of North Pontotoc High School. Ball earned an associate’s degree in applied science from Northeast Mississippi Community College in 1999. He also completed requirements for a bachelor’s degree in health science from the University of Mississippi Medical Center in 2008. In 2009, he earned a master’s of business administration with a concentration in public administration from Columbia Southern University in Orange Beach, Ala.
“The thing that I enjoy most about my job is knowing that I have helped a patient to breathe easier,” Ball said.
Ball is an advisory board member of the School of Respiratory Care at Northeast Mississippi Community College. He is also a member of the National Board for Respiratory Care. Ball has completed all course requirements of the Asthma Educator Institute and participated in the Asthma Super Saturday event funded by the American Lung Association and NMMC. He is a CPR instructor and is a member of the Northeast Mississippi Rose Society, as well as the Memphis Rose Society.
“Kevin is friendly and always has a smile on his face,” a coworker wrote in his nomination. “He demonstrates exceptional teamwork by being very involved in training and orienting new employees.”
Ball is the son of Louis Wayne and Ruth Ball. He is a member of Cherry Creek M.B. Church, where he serves as church secretary and is a member of the usher board and male choir. In his spare time he enjoys cooking and rose gardening.
David Andrews, a systems technician with Facility Operations, has been named the most recent Employee of the Quarter for North Mississippi Medical Center-Pontotoc.
Andrews is a native of Greenwood and graduated from St. Joseph’s High School in Greenville. He has earned certification in HVAC. “Anytime we are involved in a large project, David wants to be involved in order to continue to learn new things,” a coworker wrote in his nomination. “He has taken time with new employees, orienting them to Facility Operations.”
“David takes ownership of issues and offers input in areas for the improvement of the situation,” it also noted in his nomination.
Andrews said what he enjoys most about his job are his coworkers.
He and his wife Angie Andrews have two children—14-year-old Branden Lopez and 4-year-old Mariann Andrews. In his spare time, Andrews enjoys hunting, video games, watching NASCAR races and camping with his family.
Sarah Sue Brown, admission clerk in Business Services, has been named North Mississippi Medical Center-Pontotoc’s Employee of the Quarter.
Brown has been with NMMC-Pontotoc for 11 years. She earned a bachelor’s degree in English from the University of Mississippi.
“Brown is to be commended for her assistance to the Emergency Services Department and Acute Nursing,” a coworker wrote in her nomination. “Her knowledge and understanding of the work flow have been valuable resources to nurses. She has been contacted at home while off duty for assistance and always responds with a willing attitude and a smile.”
“I most enjoy helping people who come to our facility and the opportunity to work with a compassionate, highly skilled staff,” Brown said of her work.
Brown’s family includes son Brett Carter Brown and his wife Kathy and daughter Felicia Pollard and her husband Cullen Pollard. She also has two grandchildren, Elliot Elise Brown, 3, and Henry Carter Brown, 6 weeks.
Brown attends First Baptist Church in Pontotoc, where she is a member of the sanctuary choir. In her spare time, she enjoys painting, cake decorating and floral arrangement.
Shana Kidd, RN, was selected North Mississippi Medical Center-Pontotoc’s Employee of the Quarter.
Kidd has been with NMMC since 2005. She previously worked as a charge nurse on 3 South at NMMC-Tupelo. Kidd is a graduate of Pontotoc High School and earned her associate’s degree in nursing from Itawamba Community College in Fulton.
Kidd said her favorite part of the job is caring for patients. “I enjoy getting to know patients and their families and seeing them progress with their treatment and healing,” she said, adding that she also enjoys her coworkers.
The staff praised Kidd for her hard work and compassion for patients. “Shana consistently displays a kind, friendly and caring attitude to our patients, their families and to coworkers as well,” one person wrote in her nomination.
“She is always willing to help and never seems to mind helping others in order to get the overall effort completed in a timely manner,” another coworker said of Kidd.
She and her husband Jeremy live in Pontotoc and have two children; Cayden, 4, and Callie, 2. The family attends Longview Baptist Church. In her spare time, Kidd enjoys spending time with her family, playing the piano, couponing and working out.
Lesia Mann, C-SWCM, was recently selected Employee of the Year at North Mississippi Medical Center-Pontotoc.
Mann is a social worker who has worked at NMMC-Pontotoc for 18 years. She earned an associate’s degree in business from Northwest Mississippi Community College-Oxford and a bachelor’s degree in social work from the University of Mississippi in Oxford. She is a member of the National Association of Social Workers and the Society of Healthcare Social Workers and contributes to the United Way and Health Care Foundation of North Mississippi.
Mann was named Employee of the Quarter for January-March 2011. The other Employees of the Quarter for NMMC-Pontotoc were Lee Moss, Christy Fleming and Marchelle Gates.
Mann was praised by her peers as an unselfish worker who does all she can to help patients, their families and coworkers. “Lesia is always first to volunteer to help others—patients, family members, physicians and fellow employees,” a coworker wrote in her nomination. “She puts her patients first at all times, making sure their needs are met. She will find a way to provide for the needs of others.”
Mann lives in Bruce with her husband Loyd and has one daughter, Jesika. In her spare time, Mann enjoys yard work and carpentry.
Marchelle Gates, MLT, ASCP, a Pathology Department employee, was selected North Mississippi Medical Center-Pontotoc Employee of the Quarter.
Gates is a resident of Pontotoc. She is a graduate of South Pontotoc High School and earned an associate’s degree from Northeast Mississippi Community College in Booneville.
Gates joined NMMC in 1981, working in the Pathology Department at NMMC-Tupelo. She started working at NMMC-Pontotoc in 1988. “I have great satisfaction each day knowing the work I do helps others in their time of need,” Gates said. “It is quite rewarding to return home each day with the feeling of helping others feel better.”
“Marchelle has been a loyal employee (of NMMC-Pontotoc) for 23 years,” a coworker wrote in her nomination. “Marchelle produces very high quality work. She also goes to area schools and teaches students about hematology, microbiology and blood bank.”
Gates noted that her job changes as technology advances, which makes it interesting and challenging. “Technology in the laboratory is always advancing. I like the opportunity to learn new processes as instrumentation changes and develops,” she said.
Gates and her husband Ferrell have been married for 30 years. They have two sons, John David and Casey. She attends By Faith Baptist Church, where she is a Sunday School teacher, leads a women’s Bible study and is a member of the praise band. Gates is also president of the Pontotoc Music Study Club and a member of Ashley’s Angels Motorcycle Club. In her spare time, Gates enjoys photography, riding motorcycles, playing piano, playing basketball and reading.
Christy Fleming, inpatient/outpatient coder in Clinical Quality, was named North Mississippi Medical Center-Pontotoc’s most recent Employee of the Quarter.
Fleming, a Pontotoc resident, has been with the hospital since 2007. After graduating from North Pontotoc Attendance Center, she attended Itawamba Community College in Fulton and earned her Registered Health Information Technician certification.
“Christy is very knowledgeable of coding guidelines in a field where the rules are constantly changing,” a coworker wrote in her nomination. “She goes the extra mile to assure the charges are correct.”
When asked what she enjoys most about her job, Fleming said her coworkers and “the family-like environment at work.”
She and her husband Justin have a daughter, Ally Kate. The family attends Toccopola Baptist Church.
Fleming is a member of the American Health Information Management Association. In her spare time, she enjoys traveling, swimming and spending time with her family.
Lee Moss was named North Mississippi Medical Center-Pontotoc’s Employee of the Quarter. Moss is assistant buyer in the Purchasing Department. He joined NMMC-Pontotoc in 2007.
A graduate of South Pontotoc Attendance Center, Moss attended Itawamba Community College in Fulton and earned his computer operations certificate.
“Lee has a natural talent for troubleshooting and is called upon frequently to help identify and resolve computer and printer problems,” a coworker wrote in his nomination. “He never complains about being called away from his primary job and is always willing to help.”
Moss enjoys helping others and gets satisfaction from assisting his fellow workers and patients. “The most enjoyment I get from my job is when I have been able to help someone, whether it is a fellow employee who is taking care of a patient, or someone with computer problems,” he said. “As long as I am able to help ease someone’s pressures of the day so that they can be better, then I have done my job.”
Moss and his wife Gena have a 9-month-old daughter, Alexa, and reside in Pontotoc. In his spare time, he enjoys hunting, fishing and writing.
Tammy Cobb, a certified nursing assistant and unit coordinator for Emergency Services, was selected Employee of the Year for 2010 at North Mississippi Medical Center-Pontotoc.
Cobb is a Pontotoc resident who joined NMMC-Pontotoc in 2007. She said she enjoys her work in the Emergency Department. “The best part of my job is getting to meet different people.”
In her Employee of the Quarter nomination, Cobb was described as a continuous bundle of motion. “Tammy is a very dedicated and diligent employee and coworker. She demonstrates impeccable work ethics and has a high level of integrity,” a coworker wrote in her nomination.
“Tammy goes above and beyond her job,” another coworker wrote. “She is very knowledgeable and always willing to assist when needed. She takes care of each and every patient with a smile and a personality that would light up even the gloomiest of situations.”
She and her husband Kevin have two children, son Brandon, 15, and daughter Ali-Claire, 20 months. The family attends Piney Grove Baptist Church.
In her spare time, Cobb enjoys swimming, gardening and spending time with her children.
Joanna Simmons of Algoma was named North Mississippi Medical Center-Pontotoc’s most recent Employee of the Quarter.
Simmons, who works as an outpatient admissions representative and as a receptionist in the Emergency Department, joined the hospital in 2005.
“Joanna’s sweet spirit puts our older population at great ease during admission before their required procedure,” it was noted in her nomination. “The same spirit gives her the ability to perform her collection duties.”
When asked what she enjoys most about her job, Simmons said, “I really enjoy the people. If I could make just one person enjoy their day a little more, I know it would bring happiness to the other people. Everything is a chain reaction.”
Simmons is the daughter of John Alan and Jeanette Simmons and the granddaughter of Sarah Simmons. She has two siblings—brother Johnathan and sister Jeana Bell.
Delese Tutor, CLPN, who works in North Mississippi Medical Center-Pontotoc’s Long Term Care, was named the most recent Employee of the Quarter. Tutor has worked for NMMC for five years.
In her nomination, Tutor was described as an “angel of mercy,” who works diligently to see that every need of every resident is met.
“I enjoy working with such wonderful coworkers and residents,” Tutor said. “I feel God places us where we need to be and when, and I am honored to have NMHS as my family away from home.”
Tutor and her husband Mike have been married for 22 years. They have three children—son Tyler, 18; daughter Allison, 15; and son Andrew, 9.
Terri Carter, logistics clerk for Facility Operations at North Mississippi Medical Center-Pontotoc, was selected as the hospital’s most recent Employee of the Quarter. Carter has worked for North Mississippi Medical Center since 2005. She transferred to NMMC-Pontotoc in 2008.
In her nomination, coworkers complimented Carter on her unselfishness and hard work. “Terri is always willing to help out with projects and has proven to be proficient at helping to distribute work orders to techs.”
She and her husband Jerry have two daughters—Danielle, 7, and infant Kaydee Sioux. Carter’s mother, Brenda Adams, works at NMMC’s Behavioral Health Center. Her family also includes her grandmother, Vida Adams of Randolph.
Marie Jones of Algoma was named North Mississippi Medical Center-Pontotoc’s most recent Employee of the Quarter.
Jones, a human resources assistant, has been with the NMMC-Pontotoc since January 2002.
In her nomination, it was noted that “Marie is a very conscientious employee who consistently finds the small things that make a big difference in others. She performs her job with the utmost concern for others, sharing valuable advice, giving freely of her time whenever needed and putting others first.”
A graduate of Algoma High School, Jones has two daughters—Donna Warren of Pontotoc and Dana Mann of Tupelo—and five grandchildren.
Callie Gates, certified nursing assistant, joined NMMC-Pontotoc in 2005. Between rotations, she drives from Okolona to Baldwyn Nursing Facility to assist when that facility is short-staffed.
“I like that I am able to be a blessing to someone and being able to help someone who is in need,” said Gates, who works in NMMC-Pontotoc Nursing Home.
“Callie works diligently and endlessly,” a coworker noted in her nomination. “She is always smiling and treats her residents like they are gold.”
Linda Whitehead, RN, regulatory nurse in Nursing Administration, was selected Employee of the Year for 2009 at North Mississippi Medical Center-Pontotoc.
Whitehead joined NMMC in 1995 and transferred to NMMC-Pontotoc in 1998. The Potts Camp High School graduate earned her associate’s degree in nursing from Itawamba Community College. “I love working at NMMC-Pontotoc and hope to stay here until retirement,” Whitehead said. “I enjoy helping people and working with all the departments.”
In her nomination for Employee of the Quarter, Whitehead was praised for her job performance and attitude. “Linda is very competent and her nursing experience has been a great help in regulating the Emergency Room records,” a coworker said. “She is very conscientious in her job performance.”