Published on October 14, 2021

Is 103 Degrees a Problem?

woman dialing number on cell phone

Managing your family’s health isn’t easy. We get that, and that’s precisely why North Mississippi Medical Center offers the Nurse Link® Call Center for your convenience.

Nurse Link®

Nurse Link® is a free community service initiated in February 1995 to provide callers with health information, triage symptom-based calls and make recommendations by utilizing a physician-approved, computerized protocol system and reference material.

All calls are answered and recorded by registered nurses with combined experiences in pediatrics, home health, medical-surgical nursing and physician’s offices. Nurse Link® is available 24 hours per day, seven days a week by calling 1-800-882-6274. Nurse Link® serves callers in Mississippi, Alabama and Tennessee and is supported by local providers as needed.

If you or a loved one is having current symptoms and you’d like to speak with a registered nurse, please call our experienced nurses at Nurse Link®. You will be greeted with a warm smile (heard through the phone 😊). The nurse will listen to you, ask pertinent questions and direct you to the appropriate level of care.

Even if you aren’t having symptoms, you may have general questions on health topics, and we welcome those too. Our nurses can provide you with information from approved reference materials.

The Desk

The Desk is a free community health and physician referral service. Calls are answered by Call Center specialists who give information regarding various NMHS programs, seminars and other services throughout the community. Physician and clinic contact information is also provided.

The Desk is available 24 hours per day, seven days a week by calling 1-800-843-3375. Our staff can connect you with appointments, whether you’re a new patient or just need to schedule a routine visit. The Call Center Specialist coordinates the best appointment time for your schedule and will follow-up with directions to the physician’s clinic and mail a campus map at your request.

We can help you:

  • Establish with a primary care provider
  • Schedule appointments with NMHS primary care clinics
    • Routine office visit
    • Wellness visit
    • Visit after a hospital stay
  • Schedule flu and COVID-19 vaccination
  • Get COVID-19 testing

Our team strives to provide you the best patient- and family-centered experience while also improving the health of our community. I have been blessed to be a small part of the Nurse Link® Call Center team for the majority of my 28+ years tenure at NMMC. I shout accolades to a dedicated team of both nurses and Call Center specialists who are so near and dear to my heart. There is a very genuine camaraderie among our team that supports each other and you!

You may not see the person on the other end, but you certainly feel his or her smile, compassion, warmth and sincerity flowing through that phone line. Coming to work with a purpose provides for a happy employee.

Managing your family’s health isn’t easy. Turn to the NMMC Nurse Link® Call Center for help.