Published on May 17, 2018

NMHS Names Director of Business Services

TUPELO, Miss.—Crystal Knox, MBA, CHAM, has been named the new director of business services for North Mississippi Health Services.

Knox has 22 years of experience in health care operations, including revenue cycle management, patient access, billing and collections management, customer service and electronic medical record implementation.

She most recently served as Corporate Director of Business Services for Pioneer Health Services, where she was responsible for managing business office functions for up to 14 hospitals in seven states.

Knox is a member of the National Association of Healthcare Access Managers, and currently serves as vice president of the Mississippi chapter. She received her associate degree from Itawamba Community College and her bachelor’s degree in business administration from Mississippi State University. She completed her master’s degree in business from Kaplan University in Chicago, Ill.

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