Published on October 31, 2018

Summers Named Patient-Centered Medical Home Certified Content Expert

TUPELO, Miss.—Samantha Summers, RN, performance improvement manager for North Mississippi Medical Clinics, recently received NCQA Patient Centered Medical Home Content Expert Certification.

Summers has worked for North Mississippi Medical Clinics since October 2015. She received her associate degree in nursing from Itawamba Community College in 2006. She graduated magna cum laude from Mississippi University for Women in 2012 with a bachelor’s degree in nursing.

The patient-centered medical home (PCMH) is a health care setting that facilitates partnerships between patients and their personal clinicians, and when appropriate, the patient’s family. Care is facilitated by registries, information technology, exchange of health information and other means to ensure that patients get the indicated care, when and where they need and want it, in a culturally and linguistically appropriate manner.

In response to market demands to better understand and evaluate PCMHs, NCQA developed and administers the Patient-Centered Medical Home Recognition program, which provides a roadmap for practices to improve delivery and the experience of care for both clinicians and patients.

With more than 12,000 recognized practices (representing more than 61,000 clinicians) across the country, the NCQA PCMH Recognition program is the most sought after and widely accepted PCMH program in the nation. Becoming NCQA Recognized requires strategies and efforts to transform a practice into a medical home. In an effort to help practices identify experts with a proven understanding of the NCQA PCMH Recognition program and to provide professionals with a way to validate their knowledge base, NCQA developed the PCMH Content Expert Certification (CEC) program.

“Certified NCQA Patient-Centered Medical Home Content Experts receive thorough training and demonstrate in-depth knowledge to assist organizations applying for NCQA PCMH Recognition,” said NCQA President Margaret E. O’Kane.

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