Patient- and Family-Centered Care is founded on the understanding that the family plays a vital role in ensuring the health and well-being of patients of all ages. In Patient- and Family-Centered Care, patients and families define their “family” and determine how they will participate in care and decision-making. The Institute for Patient- and Family-Centered Care has developed four concepts of Patient- and Family-Centered Care.* All of the NMMC Patient and Family Advisory Councils follow these concepts:
Dignity & Respect
Health care providers listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into care planning and decision-making.
Health care providers communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete, accurate information in order to effectively participate in care and decision-making.
Patients and families are encouraged and supported in participating in care and decision-making at the level they choose.
Patients, families and providers collaborate in policy and program development, implementation and assessment; in health care facility design; and in professional education, as well as in the delivery of care. To find out more about the Institute for Patient- and Family-Centered Care, please visit www.ipfcc.org. *Reprinted with the permission of the Institute for Patient- and Family-Centered Care
NMMC-Tupelo Emergency Services Department
Dr. Joseph Johnsey
North Mississippi Medical Center-Pontotoc
North Mississippi Medical Center-Hamilton
North Mississippi Medical Center-Iuka
Patient and Family Advisory Councils are under development at all NMMC hospitals. Information on those councils' membership and meeting dates will be added on an ongoing basis.