

Aug 25 2025
A G.R.E.A.T. Strategy for Success: Evolving How the Work Gets Done


Summary
In this episode of our A. G.R.E.A.T. Redesign series, Chief Human Resources Officer Sondra Davis and CEO Shane Spees talk about how NMHS is evolving our workforce through innovation and a teammate-centered view. At its core, this evolution is about engaging our teammates, supporting their wellbeing and putting them in a position to provide the best patient care.

North Mississippi Health Services has been evolving our workforce through innovation and a teammate-centered view. At its core, this evolution is about engaging our teammates, supporting their wellbeing and putting them in a position to provide the best patient care.
Working in health care is a rewarding job but can be physically and emotionally
taxing. Yet so many of our teammates remain committed to what they do because of their strong connection to our purpose. Over the years there has been a labor shortage in health care, including many clinical roles, nursing and support services. That shortage was further exacerbated by the COVID-19 pandemic. To combat this, NMHS has redesigned our recruitment process and worked to build a pipeline of future workers across our organization.
In November of 2022, there were 11 million openings across the United States and only 6 million people to fill them. Those numbers haven’t changed much in the last 18 months. Job titles aside, we must solve this math problem before we can fill our pipeline.
One way we can build that pipeline is through institutional and community partnerships. This can look like generating interest by reaching out to high school students who are already in health care pathways.
We are exploring scholarship opportunities, loan forgiveness and even recruiting in international markets to build those partnerships and get those students connected to us. Some of those tactics are long-term and some are short-term, but the bigger picture is this: how do we keep that pipeline consistently flowing without running into bottlenecks or other barriers?


Sondra Davis
Sondra Davis serves as the chief human resources officer for North Mississippi Health Services. She is responsible for managing recruitment, retention, education, employee health, compensation and benefits for the organization's employees.Davis previously worked at Centura Health System in Denver, Colorado, where she served as regional vice president for Human Resources for the Denver and Mountain markets, comprised of nine hospitals and numerous freestanding Emergent/Urgent Care centers, outpatient centers and provider practices. She previously served as vice president for human resources with Harnett Health System, based in Dunn, N.C., where she also provided leadership for several operational and support services in addition to her human resources scope.
She has more than 20 years of experience in varied settings, with most of that experience in rural healthcare markets. A native of Colorado, she spent more than 15 years living and working in North Carolina and Georgia. Davis holds a Bachelor of Science in Business from the University of Colorado in Colorado Springs, and a Master of Science in Human Resources Management from Troy University in Fayetteville, N.C. She is a certified Senior Professional in Human Resources by the Human Resources Certification Institute and has a history of strong involvement in her professional organizations and communities.

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