The North Mississippi Medical Center Specialty Pharmacy is your connection to comprehensive, high quality and nationally accredited specialty pharmacy services. Our knowledgeable, experienced and friendly staff includes Doctors of Pharmacy, certified pharmacy technicians and registered nurses.
Benefits of Choosing NMMC
- The NMMC Specialty Pharmacy is connected to Epic, which means that medical records are updated in real-time, improving patient care, reducing duplication and facilitating provider communication.
- The NMMC Specialty Pharmacy is local, which allows us to work with patients on the best way to get their medications to them. We deliver through UPS, but also are able to provide on-site pickup in Tupelo when needed or preferred.
- NMMC Specialty Pharmacy Pharmacists are available locally to answer patients'; questions and concerns. Patients can call (662) 377-3896 during office hours or (662) 377-3000 after hours for assistance.
- We are nationally accredited by URAC, the independent leader in promoting healthcare quality through leadership, accreditation, measurement and innovation. URAC accreditation is a symbol of a commitment to excellence, quality and accountability.
- We are also accredited by the Accreditation Commission for Health Care (ACHC). Accreditation is a process through which healthcare organizations demonstrate compliance with national standards. Accreditation by ACHC reflects an organization’s dedication and commitment to meeting standards that facilitate a higher level of performance and patient care.
The goal of NMMC's patient management program is to provide clinical services in a caring and supportive environment, optimizing medication adherence, and preventing disease progression. We focus on medication access,tolerance and adherence.
NMMC provides personalized medication programs and services for patients with complex and chronic diseases who need challenging drug regimens, such as:
- Ankylosing spondylitis
- Endocrine conditions
- Immune deficiencies
- Multiple sclerosis
- Psoriatic arthritis
- Rheumatoid arthritis
- Ulcerative colitis/Crohn's Disease
- Other specialty conditions
When we receive a referral, the first step is a benefits investigation to determine if the patient has coverage, and if our services are in network. If not, we coordinate referring the patient to an in-network provider. We also work with appropriate organizations to secure co-pay assistance, etc.Next, a full clinical review is performed by a Pharm.D., followed by a patient counseling session. Clinical follow-up calls are made to all patients starting new therapies with a frequency depending on diagnosis category.
For example, new hematology/oncology patients are called on Day 10, Day 20 and Month 3 while RA patients are called Months 1, 3 and 6.
In addition, ongoing monthly refill calls are made to the patient. During those calls, we ask about clinical details such as side effects, new admissions, allergies and insurance changes. Every step of the way, we are in communication with the referring provider's office.
Full clinical assessments are also performed yearly so any changes can be addressed and communicated to the prescriber.